Delivery Information

All orders that have been fully paid for are dispatched the same business day in most cases before 11am and next business day if it is after this.

As your order is signed for there will need to be someone there to sign for it. If there is not, the courier (in most cases Australia Post or one of their contractors) will leave a note for you to pick up the item from their collection centre. 

If the item is not collected it may be returned to our warehouse so as soon as you receive your deliver notice, go straight to the delivery centre to pick it up.

The average delivery time varies depending on the area that it is going to but in most cases you can expect your order with within 3-5 working days. For any back orders where stock is not available and store was not updated, you will be notified via email and given the choice to pick another product, wait for more stock or a full refund.

If you have any other questions please do not hesitate to email us at info@onlinehairandbeauty.com.au